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You might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Sales Development Team Lead Megan Fisher. Tell us about your role at Plex....
Read MoreA lot of organizations talk about Information security, but what are they doing about it? And where’s the proof that they employ best practices and safeguards? As manufacturers adopt technologies to get ahead, they’re increasingly targeted by cyberattacks. However, fear of an attack shouldn’t hold back an organization. Plex customers trust us and our platform to keep them safe because we don’t…
Read MoreYou might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Customer Communications & Programs Manager Diana Robbins. Tell us about your…
Read MoreYou might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Distinguished Engineer Drew Flint. Tell us about your role at Plex....
Read MoreIn earlier posts of this series, we talked about Plex’s core principles of customer influence, how we approach influence, and how we capture it:...
Read MoreIn the first post of this series, we explored the concept of customer influence that permeates the culture here at Plex - how we and our customers influence one another through open dialog and feedback using four essential actions: focus, listen, share, and engage. The second post discussed the platforms in which Plex captures this valuable customer input – the purpose of which is to deliver…
Read MoreYou might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Director of Product, Plex APM, and Platform, as well as Director and Board Member of…
Read MoreIn the first post of this series, I discussed the definition of influence - adapting behavior, products, and processes based on communication, information, and shared understanding - and the four ways that Plex approaches customer influence. Here in part two, I’m going to dive into how we capture and eventually measure it. Importantly, there is no ‘one metric to rule them all’....
Read MoreYou might love the Plex Smart Manufacturing Platform, but do you know the people who make it possible? Talented Plexians have been working hard behind the scenes for decades. They’re what make this company great, but few get the chance to step into the spotlight they deserve – until now. This month, say hello to Director of Professional Services Angie Sheperd. Tell us about your role at Plex…
Read MoreInfluence, at its core, is adapting behavior, products, and processes based on communication, information, and shared understanding. In order to influence and be influenced, you have to have a deep understanding - an empathy - for the audience. That comes from having walked a mile (or 20) in another person’s shoes. ...
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