Cloud Infrastructure & Security
Optimize and safeguard your operations with a certified solution provider
Ready to focus on your core business and stop worrying about the security or reliability of your manufacturing software? Plex Cloud Operations owns and manages a SaaS technology stack that delivers a single, always current line of SaaS code to all customers. New software capabilities are continually added to improve security, availability, compliance, and performance while running on a cloud housed in elite data centers.
Learn MoreBenefits of Cloud Infrastructure
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High Availability
Guaranteed system availability with documented, world-class uptime to keep your resources working
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Certified and Compliant
Certified ISO SaaS solution provider focused on implementing data strategies and operational practices to meet your strictest customer standards
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Scalable
High-performing, intelligent, feature-filled solutions with unlimited scale for organizations of any size
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Secure
Multi-layered protection system committed to reducing risk, safeguarding data, and monitoring threats
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"In today’s world where ransomware attacks and cybersecurity make headlines almost daily, Plex stands out with world-class security and data management.”
Eric Newmark, IDC Group VP | 2021 IDC SaaS ERP Customer Satisfaction AwardThe Power of the Plex Cloud Infrastructure
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World Class Availability
99.9% Service Level Agreement uptime customer guarantee
- Standard and enhanced business continuity offerings to meet your scheduled maintenance windows
- Additional network resiliency and constantly optimized network connection via Plex Network Direct
- Full suite of manual and automated testing of disaster recovery site by Quality Assurance team
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Certified and Compliant Solution
ISO/IEC 27001:2013 Certified
- Follow comprehensive set of ISO 27001 based security policies and standards
- Externally audited to SOC 1 Type 2 and SOC 2 Type 2 (SSAE18 and ISAE 3402) standards
- Documented, reported, and attested back-up processes in SOC audit reports
- Robust suite of monitoring tools provide a combination of presence, health, and functionality checks
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Capitalize on Your Investment: Big or Small
Unlimited users, devices, and machines for unlimited performance and results
- Secure workforce connectivity across all locations - on-site or via mobile or browser - through the Plex Smart Manufacturing Platform
- Continuously streamed data from the production site to the passive site for rapid disaster recovery purposes
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Secure
Hardened firewall clusters ensure changes are tracked and threats are assessed
- "A" SecurityScorecard.com rating
- Advanced rating on BitSight.com
- Data protection at rest with SAN-based encryption and in-transit using strong data encryption techniques
- Secure network with firewall-separated security zones protects critical subsystems from unauthorized access
- Distributed Denial of Service (DDoS) protection detects and mitigates large-scale, Secured Socket Layer (SSL) or application attacks
- Third-party monitoring exists on all layers of infrastructure
- Proactive security management with live updates made across the enterprise
- Security practices are documented and all findings are reported and remediated annually during SOC audit review process
"Plex's commitment to ensuring the integrity of our data and our customer's data has been paramount in our overall security strategy. Achieving this ISO certification reinforces our trust in Plex to protect our data and ultimately exceed the expectations of our customers to protect their data as well."
Tareq Falah
Vice President, IT/IS at Creative Foam
See ISO 27001 Press Release"The cloud lets us establish data backup and other risk mitigation factors that can help us keep our business running even in the event of massive computer failures,"
Sam Wintz
Co-Owner and CTO, JF Fredericks Aero
See Case Study“Plex gives you the ability to access the items that you need from anywhere in the world... It’s a lot easier to balance life with Plex. I can be at my daughter’s swim meet and make decisions, make changes, and not miss a beat.”
Jeff Karan
Director of IT, G&W Products
See Case Study“We knew we needed to have something more interactive, something off-premises, and most importantly, something that we didn’t have to manage every day, and Plex was the best fit for us."
Ron Rapson
President, Sanders
See Case Study
